Frequently Asked Questions
No. Many clients provide access through a door code or key. Please let us know your preferred access method when booking.
Please pick up personal items and clear surfaces where possible. This lets us focus on cleaning and saves time.
We accept card, Zelle, or cash. Payment is due upon completion, unless otherwise agreed.
Yes—please let us know about your pets and any special instructions. For everyone’s safety, we may ask that anxious pets be secured during service.
For safety and insurance reasons we don’t handle: exterior windows at height, biohazards, mold remediation, hoarding cleanup, heavy furniture moving, or areas requiring specialized restoration.
Yes. Eco-friendly options are available upon request.
You can reschedule. Please notify us at least 24–48 hours in advance to avoid a late-cancellation fee.
Yes. We can provide a digital invoice, and before/after photos upon request for move-in/move-out jobs.
Yes—COI available upon request for building management
We strive for continuity whenever schedules allow. If a change is needed, we’ll inform you in advance.
Yes, we bring our own supplies and equipment. If you prefer we use yours, just tell us when booking.
We recommend booking at least one week in advance to secure your preferred date—especially for move-in/move-out and detail services.
Deep Cleaning is a more thorough reset of visible areas (baseboards, fixtures, high-touch spots). Detail Cleaning is our most comprehensive, intensive top-to-bottom service.
Yes. Add-ons include: inside fridge, inside oven, interior windows (reachable), inside cabinets & drawers, changing bed linens, and folding laundry.
Yes—we serve both houses and apartments across Lansdale and Montgomery County, PA.